Sunday, August 24, 2008

Publix Coupon Policy

Here is the e-mail (slightly edited & made easier to read) that Publix sent me regarding their coupon policy. There is also contact information if you want to get in touch with them.

RE: Publix Shopping Experience: Concern
Date: Monday, August 11, 2008 9:22:10 AM

Thank you for your email. We appreciate our customers taking the time to contact us. We would like to make sure that the problem you experienced is address at your store, but unfortunately you did not include which store this happened at. I will include the current coupon policies, however we would appreciate it if you could call or email us with the store information and your phone number so that the store manager may address the issue and contact you personally. You will not be able to reply to this email, so you would need to start a new email to us. Below is the coupon information you are looking for:

We will always comply with all rules and regulations that are printed on a coupon.

***If a product is on a Buy One and Get One Free promotion you can use one manufacturer's coupon on each item.

If a product is purchased with a Buy One and Get One Free manufacturer coupon no other manufacturer's coupon can be used on the same item.

There is a limit of one Manufacturer's coupon and one Publix coupon per item if no limit is mentioned.

Publix will accept "cents off" Internet Coupons.

We will not accept "free product" Internet coupons.

We also reserve the right to reject any Internet coupon that does not appear to be legitimate or does not scan properly.

Internet coupons valued over $5.00 should be approved by a Manager or Customer Service Team Leader.

Again, thank you for taking the time to contact us. If we can be of any further assistance regarding this matter, please either call our Consumer Relations toll-free number at 1-800-242-1227, write us at the Publix Super Markets Corporate Office, PO Box 407, Lakeland, FL 33802, ATTN: Consumer Relations, or contact us at our website, and mention your reference number, # xxxxxx.


Leslie Spencer


I should have divided this up into 2 orders, but I was in a rush, the line was long, and I had to switch my expiring ECB's for new ones. I bit the bullet and paid all together. On the bright side I earned a nice amount of ECB's so I won't have much out of pocket next time.

2 Children's Advil $5.79 each
1 CVS flossers $2.49
2 Revlon mineral lip gloss BOGO $8.99
2 Pepsi's $1.00 each
1 Pepsi (small) $free$
2 CVS toddler wipes $1.49 each
1 4pk AAA energizer camera batteries $1.45 (clearance, was $5.79)
1 flashlight $.87 (clearance, was $3.49)
2 Zipfizz drink mixes $5.99 each
1 CVS hand soap $.79

Coupons used-
$1.00 off Energizer
$2.00 off Revlon (in the paper coupons today)
$2.00 off Revlon (in the paper coupons today)
$2.00 off 10$ CVS (printed out of price check printer at store)
$3.00 off $15 (e-mailed to me from CVS)

$20.50 in ECB's used.

Total out of pocket $12.63 for $61.86 worth of products.
I also got $23.56 back in ECB's.

Now I'm going to Money Saving Mom to check out what deals I missed!